Mission & Values

We’re proud of who we are and what we stand for

We prioritise safety, quality and sustainability, delivering exceptional customer service and value for money. Our range of accreditations demonstrates our compliance and professionalism, as well as our commitment to providing an all-in-one service.

Mission Statement

Prioritising safety, ensuring quality and sustainability, exceeding expectations.

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Values

These seven values underpin A R Banks and all we stand for. They are at the core of our brand and we encourage our entire team to practise them in their day-to-day work.

Safety first

We prioritise safety above all else to ensure that each and every service we undertake is done properly and is fully compliant with regulations. This ensures the safety of our customers, staff and everyone within the site vicinity. We hold a number of safety accreditations, including FORS Silver, CHAS and Achillies, and provide regular safety training for our drivers and operatives to ensure their knowledge is bang up-to-date.

Exceptional customer service

We strive to provide excellent customer service in all we do. We want our customers’ experiences to be positive, always, with the ultimate aim being to make peoples’ lives easier and free from hassle. We may not always be looking to reinvent the wheel, but we often ask: how can we make the wheel better? We want to exceed expectations and provide our customers with the service they deserve.

Honest and trustworthy

If you choose to utilise our services, you can rest assured that we’ll get the job done right. We’re honest and transparent, both in terms of our pricing and with what you can expect from us. We pride ourselves on our trustworthiness and it’s something that our clients have come to rely on.

Responsible and compliant

We’re a responsible company, always ensuring that each and every service we provide is undertaken correctly and in accordance with regulations and guidance. Taking the time to ensure best practice is followed results in the best outcomes for our customers and their projects.

Professional, reliable and knowledgeable

Not only do we know our stuff, but everything we do is carried out with the utmost care and professionalism every step of the way. We can assist you with any enquiry you have, drawing upon our 12+ years of experience in the industry. Once a solution has been crafted for you, you can sit back, safe in the knowledge that we will deliver the agreed services on time and in line with your business needs.

Complete service

As a multi-disciplinary company, we can provide you with an all-in-one service to help you achieve your goals, whatever they may be. If you know what you need, we can work with you to craft the ideal solution and deliver it. If you’re unsure where to start, we can advise on the best approach and fulfil each aspect of the project in a timely manner to ensure your deadline is met.

Community focused

Our focus has always been on giving back to the community wherever we can. We work with a number of local charities to provide support to some great causes. From providing support to the families of children in hospital, to food bank donations and assisting in keeping our beaches clean, we’re here to help.